News

8×8, a leader in cloud contact center solutions, has released an upgraded Phone App for Microsoft Teams. This new app integrates calls directly within Teams, providing a seamless user experience and efficient management. By leveraging direct routing, the app offers cost-effective native calling, an intuitive interface, improved performance, and streamlined deployment. It meets the demand for integrated user experiences in Teams calling, eliminating the need for additional software or per user licenses.

Opera’s iPhone App Introduces Aria AI Chatbot for Users

Opera has introduced Aria, an AI chatbot, to its iPhone and iPad app. This chatbot assists users in finding information and generating content. Aria operates within Opera’s Composer architecture and delivers real-time results and responses. Unlike some AI models, Aria can provide up-to-date information. Users have the option to enable or disable the AI experience, with chat history saved for 30 days. Opera acknowledges that Aria might produce biased or inaccurate content due to its training methods. This integration of AI showcases Opera’s commitment to remaining competitive in the browser market by offering innovative features.

Rogers Tops Umlaut Study as Best Canadian Wireless Carrier

Rogers has been named the top Canadian wireless carrier in voice, data, and reliability for the fifth consecutive year by independent benchmarking company umlaut. This recognition reflects Rogers’ dedication to network investment and their exceptional network performance. Umlaut’s assessment included drive tests covering 30,000 km across major cities and roads, measuring criteria such as responsiveness, speed, voice quality, and video streaming stability. With a focus on network expansion, Rogers continues to enhance its 5G network and provide extensive coverage through its merger with Shaw, ensuring a high-quality experience for users nationwide.

Enterprises Embrace IoT for Transformation, Anticipate Significant Benefits

Businesses are increasingly adopting IoT deployments as part of their transformation strategies, leading to improved productivity, cost savings, and sustainability. The survey conducted by Omdia reveals positive growth in IoT deployment, with potential benefits throughout the value chain. However, competition in this field is also increasing. Enterprises are looking for secure solutions and value vendor integration capabilities to navigate the complex IoT landscape. The survey indicates that over 70% of businesses plan to adopt 5G technology, while nearly 90% will incorporate eSIM/iSIM for improved cost management.

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