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Company brings reliable 911 access to subway’s busiest section

Rogers Communications Inc. has announced that its customers now have access to 5G connectivity in tunnels and stations in the busiest sections of Toronto’s TTC subway. In addition to this, Rogers has upgraded the cellular network to provide all riders with more reliable access to 911 service in these areas.

Rogers customers can now connect to Rogers 5G on Line 1, which includes all stations and tunnels in the Downtown U, as well as Spadina and Dupont stations. On Line 2, Rogers customers can access 5G at thirteen stations from Keele to Castle Frank, as well as the tunnels between St. George and Yonge stations.

All TTC riders in these areas now have more reliable access to 911 service. Rogers is working to modernize and expand the network to ensure that all riders can reliably access 911 and connect to 5G throughout the entire subway system, both above and underground.

Since acquiring BAI Canada a few months ago, Rogers has been collaborating with the TTC to upgrade the cellular infrastructure and support all wireless operators in Toronto, while continuing to provide service to Freedom Mobile customers. The wireless network is being modernized with fiber, new radio equipment, and more spectrum bands to enhance 5G connectivity and improve the quality of the 3G/4G network.

Rogers is investing hundreds of millions to roll out 5G connectivity and 911 access across all 75 subway stations and nearly 80 kilometers of track. Previously, TTC riders could only call 911 where cellular network coverage existed, which was limited to platforms, concourses, and approximately 25% of the tunnels. The upgraded network can now handle text, voice, and data traffic from major carriers.

This announcement represents a significant milestone in Rogers’ commitment to provide modern, high-speed connectivity to the TTC subway system. Customers are reminded to push the Yellow Emergency Strip in case of an emergency on the subway system.

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