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The city of Lynn is seeking input from its residents through a digital-equity survey to address the barriers faced by the community when it comes to internet access. The survey, conducted by the Massachusetts Broadband Institute (MBI), aims to determine how 7 million from the national Broadband Equity, Access, and Deployment program will be allocated to improve internet access.

According to MBI Senior Program Director Jody Jones, achieving digital equity is crucial for all residents. It means that every individual should have access to affordable and reliable high-speed internet, along with the necessary tools and resources to navigate online platforms. Lack of internet access hinders participation in modern-day activities and services.

MBI, an economic-development organization, focuses on extending internet connectivity to all communities in Massachusetts. The survey’s responses will enable the Commonwealth to identify areas lacking sufficient resources and develop plans to enhance access to fast and affordable internet. This improvement in internet access is essential not only for personal use but also for accessing healthcare services and searching for employment opportunities.

Affordability is one of the major concerns highlighted by Jones. It is a significant barrier that limits internet access for many individuals. The survey aims to understand residents’ current situation regarding their internet connection, including their payment preferences and willingness to invest in internet services.

The city has made efforts to ensure accessibility to the survey by providing both online and in-person options. Residents can access the anonymous online survey in multiple languages, including English, Spanish, Portuguese, Chinese, Haitian Creole, Vietnamese, Russian, Arabic, and Khmer. Additionally, physical copies of the survey are available at the Lynn Public Library, Senior Center, and City Hall.

The city recognizes the importance of the survey’s findings as Massachusetts is set to receive a significant influx of resources. Jones emphasizes the need to involve as many voices as possible to make informed decisions and investments to bridge the digital divide.

In conclusion, the digital-equity survey conducted by the city of Lynn in collaboration with MBI aims to address the barriers faced by residents in terms of internet access. By gathering data from residents, the city hopes to allocate resources effectively to enhance internet connectivity and promote digital equity for all individuals throughout Massachusetts.

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